tqbet Privacy Policy

This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, and protection of personal information of users of the tqbet platform and its related services ("Services"). When you register an account on tqbet or use our services, you will be considered to have given your consent to the terms of this Policy.

tqbet places the highest importance on the privacy of users in Bangladesh. Your information is kept secure on our platform using SSL encryption and modern security technology. If you have any questions, please contact our support team.

tqbet collects the following types of information from users for the purpose of providing its services. We collect only the information that is necessary and refrain from collecting unnecessary data.

1.1 Identity Information

• Full name and date of birth
• National ID number (for identity verification)
• Valid email address
• Residential address (city and country)
• User's preferred language and currency (BDT / Taka)

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile banking number
• Bank account name and number (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal dates and times

1.3 Technical Information

• IP address and device identification information
• Browser type and version
• Operating system
• Platform access time and session duration
• Data collected through cookies and tracking technologies

We use the collected information for the following specific purposes. Your personal information is not sold to any third party.

2.1 Account Management

Personal information is used to create, verify, and manage your tqbet account. Age verification ensures that only those aged 21 or above are using the service.

2.2 Transaction Processing

Financial information is required to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. This information is also used to ensure a minimum deposit of ৳500 and a minimum withdrawal of ৳500.

2.3 Fraud Prevention and Security

Information is analyzed to detect and prevent unauthorized access, suspicious transactions, and other fraudulent activities. This helps us maintain a fair gaming environment.

2.4 Customer Service

Your contact information is used to provide 24/7 live chat support in Bengali and to process support requests.

2.5 Promotional Communications

With your consent, bonus offers, promotional information, and new game notifications may be sent. You can unsubscribe from these communications at any time.

tqbet applies industry-standard security measures to protect your personal information. We keep your data secure in the following ways:

• All data transfers are secured through SSL encryption technology
• Data stored on servers is protected by AES-256 encryption
• Two-Factor Authentication system
• Regular security audits and vulnerability testing
• Employee access to information is restricted on a role-based basis
• Automated monitoring systems are active to detect suspicious activity

3.1 Data Retention Period

Information is retained while your account is active. After an account is closed, some information may be retained for a set period to meet legal obligations and financial regulatory requirements. After that, all information is securely deleted.

tqbet does not sell or rent your personal information to any third party. However, some information may be shared in the following limited circumstances:

4.1 Payment Processors

Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and bank transfer services to complete transactions. These organizations follow their own privacy policies.

4.2 Technology Service Providers

Limited information may be shared with trusted technology partners for game services, technical support, and server operations. They operate under strict confidentiality agreements.

4.3 Legal Obligations

Information may be provided to comply with a court order, a lawful request from a law enforcement agency, or the requirements of applicable law. In such cases, we will make every effort to notify you as far in advance as possible.

The tqbet website uses cookies to improve your experience and ensure the functionality of the platform. The different types of cookies are described below:

5.1 Essential Cookies

These cookies are essential for the core functionality of the platform. They are used to keep login sessions active, verify security, and remember your language preferences. Disabling these cookies may affect the functionality of the site.

5.2 Performance Cookies

These cookies are used to analyze how users interact with the site. This helps us continuously improve our services. These cookies do not contain any personally identifiable information.

5.3 Cookie Controls

You can manage cookies from your browser settings. However, disabling essential cookies may cause some tqbet services to not function properly.

As a tqbet user, you have the following rights over your own personal information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Correction: If there is any error in your information, you can request that it be corrected.
• Right to Deletion: In certain circumstances, you have the right to request that your information be deleted.
• Right to Object to Processing: In certain cases, you can object to the processing of your information.
• Data Portability: You can request a copy of your information in a structured format.
• Withdrawal of Consent: You can withdraw consent given for promotional communications at any time.

To exercise these rights, email [email protected]. We will respond to your request within 30 business days.

tqbet provides services only to those aged 21 or above. We do not knowingly collect any personal information from minors.

If a parent or legal guardian believes that a minor has created an account on our platform, please contact [email protected] immediately.

Our servers and technology infrastructure may be located in various countries. Even if your information is transferred to another country, we ensure that international data protection standards are maintained there.

For data transfers, we ensure the following safeguards:

• Transferred data is kept secure according to equal or higher security standards
• All third-party partners are bound by strict data protection agreements
• Only the minimum information necessary to provide the service is transferred

tqbet reserves the right to change or update this privacy policy at any time. In the event of significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A notice will be displayed when you log in to the platform
• The "Last Updated" date on this page will be changed

Continued use of the platform after changes will be considered as your consent. If you do not agree with the updated policy, please contact our support team to close your account.

This privacy policy and any disputes relating to our services will be resolved in accordance with applicable law. We follow international data protection standards to protect your information.

This policy is written in Bengali and applies to users in Bangladesh. Even if a translation exists in another language, the Bengali version will be considered the final and legally binding version.